On 7/18/14 my partner and I had been on the flight sixty seven from BCN to Jfk. We boarded the airplane and found that it experienced no wifi or entertainment selections in the seat. Once the meal was served we requested the flight attendant If your food experienced any peppers(the vegetable) in it as being the “hen†and various substances were being unrecognizable. My husband is very allergic to peppers and he had to be certain there have been none. The attendant reported she experienced no concept of just what the food stuff substances had been in possibly selection so he did not try to eat. How difficult would it not be to your catering dept to send a summary of components for this sort of issue? The aircraft itself was old and warn on the inside. When got over the plane, the mentor part smelled of fecal issue and it took quite a while for the scent to dissipate.
I have been trapped in Charlotte for almost a day now. I'm designed to be connecting to New Bern, NC. I will not be traveling American Airways yet again!
As a result of a family hardship, we're unable to make our journey as Formerly prepared and had to terminate our reservations. We spoke to your representative at American Airways and stated the problem to her, and she or he suggested that we Get hold of you.
I traveled just lately on your Airways and professional a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Doing the job and because of my bronchial asthma it was sizzling and I felt funny.
First of all, major many thanks and shout out for your Cust Svc rep Laura. She is rather friendly and was able to deal with my trouble promptly. You ought to really feel pretty fortunate to get her being an personnel.
all to frequently, management is contacted when points go Completely wrong…this is simply not one of those letters…..I'm getting in contact with american Airways purchaser service thanks to an exquisite flight attendant named MARITA LORDI (FA #nine
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The main Internet site tackle for American Airways is . You may book flights and look for getaway offers and also other travel needs on the positioning. You may as well entry your American Airlines account and speak to customer service.
I happen to be an AA customer for more than 25 years. Your service has become disappointing to say the minimum. It can be in all regions of service from check in to , tavel to baggage dealing with.
If I am able to try this, why can’t do this? Listed here’s a recommendation. Because the agents are unable to see USAIR, why not provide them with access to the world wide web so they can see accessible USAIR flights? There were various USAIR flights that will have cared for at the very least 50 percent of your folks who required to flights.
Howdy American Airways, I don’t Consider it is actually balanced to carry it in: So I had the worst practical experience ever, flying this time through my excursion to Big apple on 1169 flight DFW LGA 5/8/sixteen. Firstly, I had seat 22A or a thing, and quickly I'm sent right down to the bottom from the aircraft to seat thirty. I don’t go now know how many journeys the aircraft had gathered, but I need to claimed which i couldn't do anything else but look forward to the trip to finish to vomite (the smell was horrible) couldn't consume, and even sleep in the least- and I wasn't the only just one suffering from that. Moreover, I understand that you had new teaching flight attendants on board, but was also the pilot?
I had been to tell you of my not so nice expericences with all your airline, and requesting a refund of my flight. To start with I was suppose to generally be around the 7:55am flight from Gulftport,MS.
I had been attempting to purchase ticket for fifteen calendar year aged son and couldn’t use Web-site for he was regarded as minor. I identified as client service and she assisted me with airline invest in. I particularly questioned if I required to cancel if I could within 24hours. This attendant stated Sure. I learned four several hours later on the reason son would want to fly was cancelled. I referred to as again to terminate the flight the attendant explained to me I couldn’t terminate flight and it was a nonrefundable ticket. I told her scenario as said higher than she claimed she couldn’t do something. I requested for the supervisor, I got a single and defined your situation, she reported I couldn’t terminate it and acquire my money back she was exceptionally impolite and hung up on me. I named back again to check with for an additional supervisor and as I used to be speaking with this supervisor she educated me that the final supervisor mentioned in her report I refused voucher. What ever a voucher was I wasn't even positive. Then 2nd supervisor informed me what she thought. And so the flight wasn’t cancelled because she said to attend a couple times ahead of I make my final conclusion and he or she would wave altering cost to do so And that i shouldn’t have any difficulty.
I just lately flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. Among the stewardesses was a lady named Kim who had been a stewardess for a very long time on American. I was traveling with my daughter and her four thirty day period aged newborn and experienced many carry on luggage as well as a bag for the pumping and nursing bottles. Kim was fantastic, these types of a great help with a lot of things in the course of our excursion together with although not limited to acquiring around the flight, obtaining the luggage to the overhead compartments, obtaining us items we wanted over the flight and obtaining out of your flight with our bags.